Pelung88 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains precisely what information we collect, why we collect it, how it is used and stored, and what rights you hold as a data subject.
Our Privacy Commitment
These cards summarise our core privacy principles. Please read the full policy below for complete legal detail.
Pelung88 collects only the personal information strictly necessary to operate your account, process transactions, and comply with regulatory obligations. We do not collect data speculatively or unnecessarily.
All personal data transmitted to and from Pelung88 is protected by 256-bit SSL/TLS encryption. Sensitive data is stored using industry-standard encryption protocols with access restricted to authorised personnel only.
Your personal data is never sold, rented, or shared with third parties for their own marketing purposes. Data is shared only with regulated service providers who assist in operating the platform, under strict confidentiality obligations.
You have the right to access, correct, export, and request deletion of your personal data at any time. Pelung88 will respond to all verified data requests within a reasonable timeframe in accordance with applicable data protection standards.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is typically retained for a defined period following account closure in line with anti-money laundering obligations.
Pelung88 uses strictly necessary technical cookies and, where consent is given, analytical cookies to improve platform performance. We do not use third-party advertising trackers that profile you across external sites.
This Privacy Policy ("Policy") is issued by Pelung88 ("Pelung88", "we", "us", "our"), the operator of the online gaming platform available at https://pelung88.cam ("Platform"). It sets out the basis on which personal data collected from users ("you", "Player", "User") of the Platform will be processed by Pelung88.
Pelung88 operates as an international online gaming platform offering casino games, live dealer games, slot games, and sports betting services including coverage of Liga Super Malaysia, the English Premier League (EPL), UFC, and other sporting events. In the course of providing these services to players in Malaysia and other eligible jurisdictions, Pelung88 necessarily collects and processes certain personal information.
We are committed to handling personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. By registering an account on the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
For the purposes of this Policy, the following terms carry the meanings assigned below:
Any information relating to an identified or identifiable natural person — including name, identification number, contact details, financial information, or any combination of data that can be used to identify an individual.
Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, deletion, or any other handling of such data, whether by automated means or otherwise.
The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, Pelung88 acts as the Data Controller in respect of all personal data collected through the Platform.
A third party that processes personal data on behalf of the Data Controller, strictly in accordance with documented instructions and confidentiality obligations.
A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose.
Know Your Customer — the identity verification process through which Pelung88 collects and verifies identity and address documents to comply with anti-money laundering obligations and confirm player eligibility.
Pelung88 collects personal data through several means: directly from you when you register and use the Platform, automatically through your device and browser when you access the Platform, and in some cases from third-party identity verification providers as part of KYC processes.
When you create a Pelung88 account, we collect the following information:
To comply with anti-money laundering obligations and confirm player eligibility, we may collect:
For every deposit and withdrawal processed through the Platform, we record transaction metadata including payment method type, transaction amount in MYR, transaction timestamps, and reference numbers. We process payments through Malaysian payment channels including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and cryptocurrency (BTC/USDT). Full card or bank account numbers are not stored on Pelung88 systems.
We collect records of all gaming activity on your account including game sessions, wager amounts, outcomes, and betting history on sportsbook markets such as Liga Super Malaysia, EPL, and UFC events.
Automatically collected data when you use the Platform includes:
Records of your communications with Pelung88 — including live chat transcripts, support emails, and any complaints or feedback submitted — are retained for quality assurance, dispute resolution, and compliance purposes.
Pelung88 processes personal data on one or more of the following legal grounds:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC) | Legal obligation (AML compliance) |
| Fraud and money laundering detection | Legal obligation / Legitimate interests |
| Responsible gambling monitoring | Legal obligation / Legitimate interests |
| Customer support communications | Performance of contract / Legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Marketing communications (where opted in) | Consent |
Personal data collected by Pelung88 is used for the following purposes:
Pelung88 does not sell, rent, or trade your personal data to third parties for their own commercial use. Personal data is shared only in the following circumstances:
We share data with carefully selected third-party service providers who assist in operating the Platform, including payment processors, identity verification providers, cloud hosting services, customer support platforms, and analytics providers. All such providers are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than providing services to Pelung88.
We may disclose personal data to regulators, law enforcement agencies, courts, or other competent authorities where we are legally required to do so, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of Pelung88, its players, or the public.
As part of our AML compliance obligations, transaction data and identity records may be shared with licensed financial intelligence units or equivalent authorities where required.
In the event of a merger, acquisition, or sale of all or part of Pelung88's business assets, player data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.
Pelung88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / Legal obligation |
| KYC documents | Duration of account + 5 years post-closure | AML / Legal obligation |
| Financial transaction records | 7 years from transaction date | AML / Tax compliance |
| Gameplay and betting history | Duration of account + 2 years post-closure | Dispute resolution / Legitimate interests |
| Support communications | 3 years from last contact | Legitimate interests |
| Technical / usage logs | 12 months on a rolling basis | Security / Legitimate interests |
| Marketing consent records | Until consent withdrawn + 3 years | Legal compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
The Pelung88 Platform uses cookies and similar technologies to operate correctly and to understand how players interact with the Platform. A cookie is a small text file stored on your device when you visit a website.
You may control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. For performance and functional cookies, you may withdraw consent at any time by adjusting your browser settings.
Pelung88 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Pelung88 will notify affected individuals without undue delay in accordance with applicable data protection obligations.
Subject to applicable law and any legal obligations that may limit or qualify these rights, you have the following rights in relation to your personal data held by Pelung88:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.
As an international online gaming platform, Pelung88 may transfer personal data to, and process it in, countries outside Malaysia. This may include our hosting infrastructure, cloud service providers, and third-party processing partners located in jurisdictions across the globe.
Where personal data is transferred internationally, Pelung88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Such safeguards may include contractual data protection clauses, binding corporate rules, or reliance on jurisdictions with recognised adequate data protection frameworks.
The Pelung88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
Age verification forms part of our KYC process. Any account where age cannot be confirmed to 21+ will be suspended pending verification, and access to withdrawals will be restricted until verification is complete.
If you believe that a minor may have accessed or registered on the Platform, please contact us immediately at [email protected] so that we may investigate and take appropriate action.
Pelung88 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or Platform functionality. The effective date displayed at the top of this page will be updated to reflect the date of the most recent revision.
Where amendments are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide prominent notice on the Platform and, where practical, notify registered players by email. Your continued use of the Platform following any such notification constitutes your acceptance of the revised Policy.
We recommend that you review this Policy periodically to remain informed of how Pelung88 protects your personal data.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the handling of your personal data, please contact Pelung88 through the following channels:
We are committed to resolving any privacy-related concern promptly and fairly. If you are dissatisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
For related policies and important information about your rights and obligations as a Pelung88 player, please review our Terms & Conditions, Responsible Gambling Policy, and FAQ.
Explore Pelung88
Our 24/7 support team can assist with any privacy-related request, account query, or data subject right you wish to exercise. Visit the homepage or read our FAQ for quick answers.
For players aged 21 and above only. Play responsibly.